RETURNS & EXCHANGES
Last updated: 17 October 2026.
Exchanges
Wrong size? You can exchange within 7 days of delivery for another size of the same piece, subject to stock. Pieces must be unworn, unwashed and with all tags attached.
Returns
[CHOOSE ONE:] We offer store credit / a refund to the original payment method for unworn items returned within 7 days of delivery. Refunds are processed within [7] working days of the return reaching us.
Not eligible
- Items marked FINAL SALE.
- Headwear and accessories with hygiene seals removed.
- Items worn, washed, altered or without tags.
Faulty or wrong items
If we sent the wrong item or it has a manufacturing fault, we cover return shipping and replace or refund it. Tell us within 48 hours of delivery with photos.
How to start
Message [SUPPORT EMAIL] or [WHATSAPP] with your order number and the size you want. We will send the return address and instructions. Return shipping for size exchanges is paid by the customer unless stated otherwise.